Online Key Programs
PROACTIVE LEARNER
For either major topics such as: Team Leadership Skills, Business/Project Operations Management, Performance Planning and Monitoring, etc. or more specialized or independent topics such as: Human Resource Management, Service and Customer Care Management, Business Communication, etc., CEG breaks them down into small topics (topic modules) to make learners find these skills familiar, convenient, practical, and easy to apply. Therefore, learners gradually master them to obtain major competencies.
CEG's proactive learners can simply learn and apply the knowledge they really need right on CEG platform and synthesize their own experiences and skills in just 30 – 40 minutes according to their desired topics. Thanks to CEG, learners not only visually complete learning contents and solve highly applicable situations (CEG Case Study) but also assess their own competencies on a 5-level competency framework according to each topic then find out skills to be improved further.
Leadership Coach will always accompany you vividly to guide each response of each CEG Case Study, thereby learners can expand their learning scope regarding the "topic modules" with high practical value in the business environment such as: SMART Goal Setting techniques, RASCI Assignment Model, Working with Action Plans, 4 Methods of Team Selection, 8 Roles of a Managerial Personnel, etc. or the more intensive topic modules in leadership skills such as: 4 Leadership Styles of Situational Leadership, Building Corporate Culture, Corporate Development Strategy, Business Organization Models, etc.
EXPLORE THE SKILLS LIBRARY FOR PROFESSIONALS
LMS - Learning Management System self-develops capacity through experimental methods, for the first time integrated with a 5-Level Competency Framework and case-based learning methods.
Active online learning
- Lectures are designed in detail, intuitively, and concisely
- User-friendly interface on both computers and phones
- Lecture duration is concise from 30 to 40 minutes
- Save time for busy working people
Interactive Quick Quiz - Case Study
- Interactive questions interspersed throughout the lesson
- Specific examples, immediate application of knowledge to real-life situations
- Practice solving real-life application situations
- Answer questions at the end of the lesson
5-level competency framework
- Integrate the 5- Level Competency Framework through Case-study Practice
- Report detailed results and receive a certificate of completion
- Receive detailed answers from the Leadership Coach
- Practice additional extended Case-study to improve the level
1PROGRAM 1
LEADERSHIP SKILL
To effectively lead a team, you must be able to lead yourself at first. Therefore, in addition to members and teams as external factors, Proactive Learners also need to take proper trainings, improving and developing effectively themselves as prioritized actions and competencies.
2PROGRAM 2
ORGANIZATION AND OPERATIONS MANAGEMENT
A Middle-Level Management Team contributes more than 60% to the success of an Enterprise. Organizing deployment and managing resources to optimize team performance is the key to actualizing vision, strategy, and business goals. Management Professional is always a journey in which an individual undertakes cultivation and self-development to contribute more to the team than that individual, and it requires obtaining more soft skills than being good at a specific major.
3PROGRAM 3
PERFORMANCE PLANNING AND SUPERVISION
Supervising and being supervised are indispensable functions in daily operations of any enterprise. Without an effective monitoring system, it is not possible to ensure that goals and plans are implemented in the expected direction and manner. Besides, lack of an effective monitoring system can also lead to many problems within the team that cause impacts on the coordination process when it is not resolved timely. Effective supervision will create discipline, discipline will create the strength of a team.
4PROGRAM 4
CONSULTING SALES AND SALES MANAGEMENT
Sales or Sales Management skill is a specific expertise that not everyone is able to perform effectively. It is also one of the most important functions of any business. Selling is an art, each sales person is an artist in building and managing relationships, in which the smallest factors can affect purchasing decisions.
5PROGRAM 5
THE ART OF HUMAN RESOURCE MANAGEMENT
Understanding or obtaining professional experience in Human Resource Management is an advantage in business management and leadership, or for functional department you are in charge of. More problems caused by people than the one caused by the work due to the different nature of each individual. The Leader of each Unit or any function in an enterprise, regardless of whether it is large, medium or small, acts as the Head of Human Resources Department of his own team.
6PROGRAM 6
COMMUNICATE TO
CONNECT TEAMS
More than 90% of conflicts are resulted from ineffective communication. The communication skill is often considered basic and less important in developing Management and Leadership competencies, but in fact it is required to upgrade the communication skill in the application according to each role and rank. Paying more attention to effective communication with many target audiences and diversified methods helps yourself harmonize with your organization, creating impression and trust, thereby serving as a foundation to inspire your values to others.
7PROGRAM 7
CUSTOMER SERVICE MANAGEMENT
Nowadays, “Customer pays for quality service" is a "service mindset" creating a competitive advantage in any professional industry. When being applied, this factor is effective not only to a group of enterprises with "paying customers" but also to any functional unit with other departments of the same level such as internal customers, and for each individual with their colleagues or managers and leaders.
8PROGRAM 8
PROBLEM SOLVING AND DECISION MAKING
The skill of solving complicated problems is the most important among many competencies required by the 21st century. This is a lifelong skill that anyone should learn and practice from time to time. More situations that are shared and more effective solutions that can be transmitted will help a team become stronger and reduce opportunity costs.
9PROGRAM 9
COACH THE TRAINER BY CEG
Becoming an Soft Skills Trainer for a team is a great goal, it must be inspired by the desire to give away the self-values that candidates perceive after a long journey or a great impact, inspiration. Many managers and leaders act as the technical trainers of their teams, but only a few can do it effectively, especially training soft skills. In addition to having the right qualities, the candidates also need to study in a systematic manner, be given opportunities to practice themselves, make efforts to observe learners, and come up with their own effective training styles.